Our Strengths
Caring guardians of your environment, and passionate creators, we find the best solution for every problem through responsive and personalised interventions.
4 key strengths to ensure a service that meets your expectations
At Presta Service Benelux, we are much more than just a Facility Management service.
We emphasise 4 key strengths to ensure a service that meets your expectations: quality, efficiency, cost control, and peace of mind are at the heart of our mission.
Here's how we turn your expectations into reality:
1/ Quality
The quality of our services is important to us. Therefore, to deliver the best results, we have:
- Local teams with an excellent knowledge of the Benelux territory.
- Reliable technicians specialised in a single field, delivering excellent work.
- Double quality control after each intervention.
- A commitment to continuous improvement.
- A certification approach.
You can focus on your main activity while we ensure the quality of every detail.
Your installations are in the hands of reliable and competent experts.
2/ Reactivity
To successfully carry out our interventions, we are responsive and available. We have many strings to our bow!
A Smooth Organisation
▪ Emergencies handled within less than 2 hours
▪ 24/7 assistance
▪ Unique number for the entire Benelux
▪ Unique contact person who speaks your language (French, English, Dutch).
Our dedicated team ensures smooth communication and transparent coordination between each area of intervention, thus allowing a quick and efficient resolution of the problem.
Careful Listening
Attentive to the needs of our clients
Professional and rigorous to honour our commitments
Patient and resourceful when it comes to "fixing the damage" caused by less conscientious service providers.
We take care of your needs quickly and efficiently; you'll save valuable time and can continue your business while minimising interruptions.
3/ Cost Control
Effective cost control is possible thanks to the following:
- Negotiated rates with over 5,000 service providers.
- A constant search for the best prices to offer a competitive service and good value for money.
- Visibility and transparency on all your contracts directly through our Harmony software.
Our commitment to negotiate the best rates and optimise your expenses will allow you to save on your maintenance and management costs.
You will benefit from a competitive service without ever compromising on quality.
Outstanding customer service. Excellent and organized preventive maintenance service and reactivity in emergencies.
4/ Peace of Mind
Trust our expertise for total peace of mind. You can expect:
- Complete project management. Adherence to your requirements and rigorous follow-up of the agreed specifications.
- Traceability of all actions live from your dashboard thanks to our CMMS Harmony (Computerised Maintenance Management System).
- Compliance with specific concepts for each brand to preserve or refresh the image of your points of sale.
- Better efficiency and organisation: all your documents and emails are centralised.
- Comprehensive reports of all services performed, with detailed statistics by site, trade, period, and budget. You have a clear and precise overview of your activities.
Want to benefit from our exceptional service?
