Maïté Origa, Branch Manager at Presta Service Benelux.
Client satisfaction is at the heart of everything we do.
A Unique Journey
I am Maïté Origa, Branch Manager at Presta Service Benelux.
After ten years in the social sector, I had the opportunity to join the company from its inception; I jumped at the chance.
Why?
Because I found three aspects of the job that are important to me:
interacting with people, taking on daily challenges, and working as a team.
Our Philosophy
Our philosophy is simple: client satisfaction is at the heart of everything we do.
We are committed to solving a multitude of problems with the utmost care. Our priority is to reassure our customers and on-site staff, thus ensuring your peace of mind and that of our technicians.
But we go beyond mere problem-solving. We seek to understand your concerns and the challenges you face in your stores. This human-centred approach is our way of infusing a “social dimension” into all our procedures.
Hence concrete actions where every aspect of our interventions contributes to your well-being and the success of your operations.
Our USP
family Spirit
What sets us apart from our competitors is, first and foremost, our family spirit, our human-sized team, and the value we place on communication.
Local Partners
Outsourcing with local technicians is another facet of our difference. Our technicians understand the habits of their country and can communicate with the stores in their native language.
This way, you benefit from better communication and optimal problem resolution.
Trust
Finally, we have completed over 15,000 interventions, yet our clients are never just "numbers". Our team, made up of dynamic young professionals, cultivates long-term relationships based on trust with our clients and service providers.
Our Team
At Presta Service Benelux, we believe in the importance of human relationships, so our team is the central pillar of our success.
It is organised into two groups dedicated to our different operational regions:
- The Belgium and Luxembourg team, with a Business Manager and two Account Managers.
- The Netherlands team, with a dedicated Business Manager and Account Manager who are Dutch speakers.
We work closely together, and each brings a unique skill set and experiences that boost our ability to solve problems and provide you with bespoke solutions.
There you have it! You know everything there is to know.
It is an absolute pleasure to be working alongside Presta Service. The team I work with on a daily basis is very efficient, reactive, polite, kind and welcoming. We have very strong communication together, and the level of service is excellent.
If you are impressed with our customer-centred approach, dynamic team, and tailor-made solutions, don’t wait any longer.
Contact us today and discover how we can give wings to your multi-technical maintenance projects.
